Thinking

Exploring what work could become in the age of AI.

Research, evidence and observations from practice to help leaders question familiar assumptions, learn from emerging experience and experiment responsibly with how people, AI and organizational systems create value.

Field notes

What we are noticing and learning through conversations, observation and practice.

Read Field Note 01
Questions for further inquiry

Questions that help us examine assumptions, test ideas and explore what is possible.

Explore current questions

Latest thinking

Featured evidence brief

Who can mobilize the redesign?

A priority workflow needs one person answerable for the outcome and able to mobilize the conditions for a bounded test. The work of redesign still needs to be shared.

Read Brief 02

Human Contribution and Work Design

Five questions for deliberate work redesign.

These briefs follow the decisions organizations face when moving from distributed AI use to deliberate work redesign and measurable value.

01
Priority Where should we focus?
Read Brief 01
02
Ownership Who can mobilize the redesign?
Read Brief 02
03
Decision points Where should human judgment change what happens next? Forthcoming
04
Development What capability must the work create? Forthcoming
05
Durability What will make the design hold? Forthcoming

Questions for further inquiry

Questions shaping the work now.

These questions emerge from current research, public discourse, organizational practice and our field conversations. We are interested in where evidence is emerging, where experiences differ and what each organization must determine for itself.

Current inquiry

01Which outcomes are important enough to redesign work around, and who should benefit?
02What should people, AI and organizational systems each contribute, and what must remain a human responsibility?
03What must change in workflows, roles, decision rights, measures and resources for a new way of working to hold?
04As AI systems recommend, decide and act, who authorizes them, who remains accountable and who can intervene?
05How will people’s agency, expertise and capacity to contribute be strengthened or diminished by the choices being made?
06What evidence would justify scaling, revising or stopping, and how will local learning become organizational learning?